Oathly Privacy Policy
How Midknight Entertainment Ltd handles your information in the Oathly app.
Effective date: 12 August 2026 · Last updated: 6 September 2026
Material change, 6 September 2026. The app now includes one growth measurement tool, Layers, which counts how the app is used so we can see whether people come back. It is named in section 13 alongside every other company we work with, and the two places that previously said the app contained no analytics software have been corrected rather than left standing. What it receives is its own automatic events, a random identifier the app generates for the install, your device type and your operating system version. It is never given your email address, your display name, a pact title, a stake, a note or a photograph. Nothing else in this policy has changed, and nothing in it has weakened.
This policy applies to Oathly (“the app”), published by Midknight Entertainment Ltd (“we”, “us”, “our”). It replaces our general company privacy policy for this app, because Oathly works differently from our other apps: it has accounts, it stores your information on our servers, and it shows what you post to the friends you invite. Where the two policies differ, this one governs Oathly.
The one thing to understand before you start. Oathly is a shared app. A pact has other people in it, and everything you put into a pact (your display name, your check-ins, your photographs, your notes, what you owe and to whom) is shown to the other members of that pact. That is the entire point of the app: someone else is watching whether you kept your promise.
We cannot take that back for you. Once another member has seen a photograph, deleting it removes it from our systems, not from their memory or from any screenshot they took. Only put things in a pact that you are content for those people to see.
1. Who we are, and the law that applies
Midknight Entertainment Ltd is a company incorporated in the Province of Nova Scotia, Canada.
The law that governs how we handle personal information is Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to personal information that a private-sector organization collects, uses or discloses in the course of commercial activities. Nova Scotia has no private-sector privacy statute of general application, so PIPEDA is the law that applies to us.
PIPEDA works through ten fair information principles, and the first of them is accountability: we are responsible for the personal information under our control, including information we hand to someone else to process for us, and one person in the company is designated as accountable for our compliance: our Privacy Officer. You can reach them by emailing support@midknightltd.com, or by post at the address in section 21.
2. The short version
- Oathly needs an account. You sign in with Apple (iPhone), with Google (Android, once we finish setting it up, see below), or with a one-time code sent to your email address on either. We hold that email address, and a display name and emoji you choose.
- Your pact activity is stored on our servers, not just on your phone, because other people have to be able to see it. That includes your check-ins, your notes, your proof photographs, and your forfeits.
- Photographs are private to the pact. They are stored in a private bucket, are never public, and are shown only to members of that pact, through links that expire. We intend to delete each photograph 90 days after upload; the deletion job is written and is not yet running on a schedule, so a photograph may remain until that schedule is installed, or until you delete your account.
- We send push notifications when someone in your pact does something that concerns you, and, if you ask for them, reminders. We hold a push token for your device so we can. You can turn them off.
- No advertising and no tracking. We show no advertisements. There is no attribution software, no crash-reporting service and no tracking software of any kind in this app. We do not use the advertising identifier on your phone. Since September 2026 the app does include one growth measurement tool, Layers, which counts how the app is used. It is described in section 13, it never receives anything you typed or photographed, and it does not track you across other companies' apps or websites.
- Nothing is sold. We do not sell personal information, share it with data brokers, or share it for advertising.
- Oathly never moves money. The ledger is a note of what you agreed you owe a friend. We take no payment for it, hold no bank or card details for it, and settle nothing. See section 7.
- You can delete your account from inside the app, and it takes your data with it. See section 15.
3. Your account
Oathly cannot work anonymously. A pact is an agreement between named people who need to recognize each other, and it has to survive you reinstalling the app, so it needs an account.
There are up to three ways to sign in, depending on your device:
- Sign in with Apple (iPhone and iPad). Apple tells us an identifier for you and an email address. If you choose Hide My Email, Apple gives us a relay address instead of your real one and we never see your real address. We also ask Apple for your name. Apple only ever sends it on your very first authorization with us, and only if you agree there to share it; when it arrives, we use it once to pre-fill the display name you set up next. You can change that display name before you finish signing up, or at any time afterward.
- Sign in with Google (Android, once we finish setting it up on our end, the button is absent until then, not broken). Google hands us an identity token (a signed document proving who you are on Google's side, not a password) which contains your Google account's email address and, if your account has one set, the name on it. We never see or hold your Google password; Google authenticates you directly and only gives our server that token afterward. Unlike Apple, we do not currently read the name out of that token to pre-fill anything, so you choose your display name yourself in the next step, the same as everyone who signs in by email.
- An emailed code (any device). You give us your email address, we send a six-digit code to it, and typing the code back in proves the address is yours. We use the address to sign you in and to send you a new code when you next need one.
After signing in for the first time you choose a display name and an emoji, pre-filled with your Apple name if you shared one, and editable before you continue. These are what other members of your pacts see. You may use a nickname; nothing checks whether it is your real name, and we would rather you used whatever you are comfortable with your friends seeing.
We do not ask for, and have no field for, your phone number, date of birth, address, gender or photograph of your face. There is no contacts permission and we never read your address book. Invitations work by you sending a link yourself, through whatever app you like.
4. What we collect, and why
| What | Why | Where it goes |
|---|---|---|
| Your email address (or Apple relay address, or the email on your Google account if you use Google to sign in) and an account identifier. | To sign you in, to keep your pacts attached to you across devices and reinstalls, and to contact you about your account or a safety matter if we have to. | Stored on our servers, held by our hosting provider (section 13). Not shown to other users. |
| Your display name and emoji. | So the other members of a pact know who checked in. | Stored on our servers, and shown to people who share a pact with you. |
| Pacts you create or join: title, emoji, how often you have to check in, how long it runs, and the stake you wrote. | It is the content of the app. | Stored on our servers, and shown to the members of that pact. |
| Check-ins: the time, an optional note you type, and an optional photograph. | To prove to the other members that you did the thing, and to work out your streak. | Stored on our servers, and shown to the members of that pact. Photographs have their hidden metadata, including any location, removed on your phone before upload. We intend to delete each photograph 90 days after upload once the deletion job is scheduled; until then the image remains with the check-in (section 5). |
| Approvals: that you accepted or rejected someone else's check-in. | It is how a pact decides whether proof counts. | Stored on our servers, and shown to the members of that pact. |
| Forfeits and IOUs: that a period was missed, and the description of what you agreed you owe. | To keep the shared record the pact is built on. | Stored on our servers, and shown to the members of that pact. See section 7. |
| A push notification token for each device you sign in on. | So we can tell you that a partner checked in, approved your proof, or missed a day, and send reminders you asked for. | Collected by OneSignal when you opt in (section 8). We no longer store tokens on our own servers. Never shown to other users. |
| Reports and blocks you make. | To review what you reported, act on it, and keep someone you blocked away from you. | Stored on our servers, readable by us. See section 9. |
| Subscription state, held by our subscription-management provider against your Oathly account id, and a yes/no copy of it (whether Pro is currently active) stored on our own server against your account. | To know whether the paid features are unlocked (on your device, and, for features we enforce on our server such as a group pact with three or more people, on our server too) and to make “restore purchases” work. | Apple or Google take the payment; our subscription provider records the entitlement and tells our server whenever it starts, renews or ends. We never see or hold card or payment details. See section 10. |
Your settings and preferences (which reminders you set, whether you have finished onboarding, your chosen reminder hour) are kept in the app's own private storage on your device. The reminder hour is also stored on our servers, because it belongs to your membership of a pact.
5. Proof photographs in detail
A check-in can include a photograph. This is the most sensitive thing the app handles, so it is worth being precise.
- The camera only. The app takes the photograph with your camera at the moment you check in. There is no access to your photo library at all. We do not ask for that permission and could not read your existing photographs if we wanted to. This is deliberate: a photograph taken on the spot is what makes it proof.
- Where it is stored. The photograph is uploaded to a private storage bucket held by our hosting provider. It has no public URL. It is served to the members of your pact through a short-lived signed link generated when they open the screen; the link expires, and cannot be shared to give a stranger lasting access.
- Who sees it. The members of that pact, and nobody else. The only exceptions are us, if it is reported to us for moderation (section 9), and anyone we are legally compelled to give it to.
- How long. The intended limit is 90 days from upload. A job exists that would then delete the image and leave the check-in record (that you checked in on the fourth and your partner approved it). That job is not yet running on a schedule, so a photograph currently remains until the schedule is installed, or until you delete your account. We will not describe daily deletion as a fact until it is one.
- You do not have to send a photograph. Every pact can be kept with a plain honour tap instead. If you do not want to photograph something, don't.
- The location it was taken is removed before it is uploaded. A camera normally writes hidden metadata into an image file: on most phones that includes the date, the device model, and the GPS coordinates of where you were standing. Oathly re-encodes every proof photograph on your phone and strips all of that out before anything is sent, so the coordinates never reach our servers and never reach the other members of your pact. Nobody in your pact can tell where you were from the photograph you sent. This is done twice over, by two independent mechanisms, because it is the kind of promise that has to be true rather than intended.
A photograph still carries more than what you pointed the camera at. Removing the hidden metadata does not change what is actually in the picture: faces of people who did not agree to be in it, documents, screens, an address on an envelope, a view out of a window that someone recognises.
We cannot strip that, because it is the photograph. The members of your pact will see whatever you point the camera at, so point it at the thing you promised to do and not at anything else.
6. What other people can see
Being seen is the mechanism of the app, so this is the section to read twice.
People who share a pact with you can see: your display name and emoji; every check-in you make in that pact, including your notes and photographs; whether you approved or rejected their check-ins; every period you missed; what you owe as a result and whether it is settled; your streak; and when you used a Streak Repair to cancel a miss, which is shown to them as having been repaired rather than hidden. If either of you has blocked the other, the blocked person's active membership in that pact ends immediately, on the server. Losing that membership means the blocked person loses all access to that pact through the app. That includes not only the other member's check-ins and photographs, but their own as well, because what the app checks before showing you anything is whether you are still an active member of that pact, not who took the photograph. The person who did the blocking keeps their own membership and their own content, and in turn cannot see the blocked person's check-ins, photographs or profile through that pact. The historical rows remain on our servers so nothing is silently destroyed, but neither of you can read the other's rows through the app any more, and the removed person cannot read their own former rows in that pact either. A proof link issued before the block can continue to work only until its short expiry, which is no more than ten minutes. Removing the block afterward does not undo any of this. The membership that ended stays ended, and being in a pact with that person again would mean starting a new one.
Leaving a pact yourself ends your membership immediately, through the same mechanism a block uses. The moment you leave, you lose access to that pact through the app, including your own past check-ins and photographs in it, for the same reason as a block: access follows active membership, not who created the row. But leaving is not permanent the way a block is. If you leave a pact voluntarily, and there is no block between you and anyone still in it, a fresh invitation link to that same pact lets you rejoin it, and rejoining restores your membership and your access to everything in that pact, including what you posted before you left. A block does not work this way: once a block has ended someone's membership in a pact, no invitation link, old or new, can bring them back into that specific pact, and removing the block afterward does not change that.
People who share a pact with you cannot see: your email address; your pacts with anyone else; your ledger with anyone else; or anything about the device you use.
Someone holding an invitation link, who is not yet a member, can see only the pact's title, emoji, how often it requires a check-in, how many people are in it, and the display name of whoever invited them. The stake is deliberately not shown until they join, because an invitation link ends up in group chats and screenshots and a stake is meant to be embarrassing.
We do not publish anything. There is no public profile, no discoverable directory of users, no feed of strangers, and no way to search for a person. The only route into a pact is a link somebody sent you. You cannot look up another user's profile unless you already share a pact with them. That restriction is enforced on the server, not just hidden in the app.
7. Forfeits and the IOU ledger
When you miss a period, the app records a forfeit and writes what you agreed you owe into a shared ledger: “two coffees to Sam”, or whatever the two of you wrote when you made the pact.
Oathly is a notebook, not a payment service. It does not take, hold, transfer, escrow or process money, and it is not connected to any bank account, card, wallet or payment network for this purpose. The figures in the ledger are text that you and your friend agreed on. Marking an IOU as settled records that you say it is settled; it moves nothing.
Anything actually owed is settled between the two of you, outside the app, by whatever means you like. We are not a party to it, we cannot enforce it, and we take no cut of it.
Because a debt has two ends, an IOU is visible to both people named in it, and marking it settled is recorded against whoever did the marking.
8. Notifications
Oathly sends two different kinds of notification, and they are worth telling apart.
- Notifications caused by other people: your partner checked in, approved your proof, missed a day, or joined your pact. These come from our server, because the event happened on somebody else's phone and your phone has no way to know about it. To send them, OneSignal collects a push token for each device you opt in on, tied to your Oathly account id. We do not store that token on our own servers.
- Reminders you set yourself: “remind me at 8pm to check in”. These are scheduled by your own device and do not involve our server at all.
The app asks before it turns any of this on, and explains what it is for. You can turn notifications off in the app's Settings, or in your phone's settings, at any time. When you turn them off in the app, or sign out, we tell OneSignal to stop targeting your account from that device.
Reminders you set are capped at three per day and are not sent between 22:00 and 08:00 your local time. Notifications caused by another person acting are not capped, because suppressing them would break the thing the app is for, but they only ever happen because a member of one of your pacts did something.
We do not send marketing or promotional notifications, email or text messages of any kind. Canada's Anti-Spam Legislation (CASL) governs commercial electronic messages; the messages Oathly sends are the service you asked for, not commercial electronic messages, and we send no marketing.
The wording of a notification is chosen by our server from a fixed list. Another user cannot make the app send text of their choosing to your phone.
9. Reporting, blocking and moderation
Oathly shows you content created by other people, so it has to have a way to deal with content that should not be there.
- Reporting. Every check-in and every member can be reported from inside the app. A report tells us what was reported, who reported it, and the reason you gave. We store that row so a person can review it. Submitting a report does not send an email; it succeeds only when the row is saved. If it does not save, the form stays so you can try again.
- Blocking. You can block another user, with or without reporting them. A block ends the blocked person's active membership in every pact you share, immediately and on the server. It does not delete the pact, the ledger or past check-ins. Losing that membership means the blocked person loses all access to that pact through the app, including their own check-ins and photographs, not only the other member's, because access follows active membership rather than who created a row. The person who did the blocking keeps their own membership and their own content, and in turn cannot see the blocked person's check-ins, photographs or profile through that pact. Neither of you can join a new pact with the other through an invitation, and neither of you is notified about the other. A proof link already issued can work only until its expiry, no more than ten minutes. History rows stay so the record is not silently destroyed, but neither of you can read the other's rows through the app, and the removed person cannot read their own former rows in that pact either. Blocking is one-directional in who files it: only the blocked person's membership ends, never the blocker's. Removing the block afterward does not restore it. That membership stays ended.
- Leaving. You can leave any pact at any time, without needing anyone's agreement. Doing so ends your own membership the same way a block does, so you lose access to that pact through the app too, including your own past check-ins and photographs in it.
- What we do. When a person reviews a report they may remove content, and limit, suspend or end an account. To do that they look at the reported content, including a reported photograph. We do not otherwise browse your pacts. We do not promise a review within a set number of hours.
Reports are kept until you delete your account, or until a person reviewing them deletes the row. There is no automatic purge of reports after a fixed number of days.
10. Purchases and subscriptions
- Payment is handled entirely by Apple or Google through your store account. We never receive or store card details, bank details or billing addresses.
- We use a third-party subscription-management provider (RevenueCat) to tell the app whether your subscription is active. That provider's identifier for you is your Oathly account id. Before you sign in (for example, if you open the paywall while still browsing, before creating an account) it briefly holds a temporary identifier of its own; the moment you sign in, the app tells it to use your Oathly account id instead, and your purchase history is filed under that id from then on. Signing out generates a new temporary identifier for whatever session comes next on that device, but it does not undo the link already recorded for your account.
- Your subscription status reaches our own server. Our subscription provider notifies our server whenever your subscription starts, renews, or actually ends, keyed by your Oathly account id, and we store a yes/no flag (whether the paid entitlement is currently active) against your account row. We do not receive price, payment method or transaction history through that notification; our subscription provider holds those, not us. This is what lets a paid feature we enforce on our server, such as a group pact with three or more people, check your subscription status without asking your device.
- What this means for restore and reinstalling. Because the identifier is now your account id rather than one generated per device or per install, signing back into the same Oathly account after a reinstall, or on a second device, is expected to bring your subscription status with it. “Restore purchases” still exists as an explicit action for the cases that need it (for example, before you have signed in).
- Apple and Google handle your payment information under their own privacy policies, which we do not control.
11. What we do not collect or do
Stated plainly, because these are choices we made and intend to keep:
- No advertising of any kind, and no advertising software in the app.
- No attribution, crash-reporting or behavioural-profiling software. One growth measurement tool, Layers, was added in September 2026 and counts how the app is used. What it receives is listed in section 13: automatic events, a random identifier for the install, your device type and your operating system version. It is never given anything you typed or photographed, and it is not used to build a profile of you.
- No tracking, and no advertising identifier. We do nothing that would require Apple's App Tracking Transparency prompt, and we do not track you across other companies' apps or websites.
- No selling or sharing for advertising. Ever, by anyone.
- No access to your photo library, your contacts, your microphone, your calendar, your health data, or your precise location. The app asks for exactly two permissions: the camera, only when you first choose to photograph proof, and notifications, only if you opt in. Nothing else. In particular there is no contacts permission and we never read your address book. Invitations work by you sending a link yourself.
- No public content. Nothing you post is visible on the internet or to users outside your pact.
- No training of artificial intelligence. Your content, and in particular your photographs, are not used to train any model, ours or anyone else's. Oathly contains no AI features.
- No money movement. See section 7.
- No phone number, date of birth, address or payment details.
About IP addresses. Our own application code does not read or record your IP address. An IP address is a necessary part of any internet connection, so our hosting provider processes it in order to route your request and protect the service from attack. It does that as a service provider acting for us, and we do not use it to identify or track you.
12. Consent, and the purposes we identify
PIPEDA requires us to identify the purposes for which we collect personal information and to obtain your consent. This is how consent works in Oathly:
| What | How consent is given |
|---|---|
| Your email address and account | You give it, deliberately, in order to sign in. Without it the app cannot function. |
| Your display name, pacts, check-ins, notes and photographs | You type or take each one and press a button to submit it, knowing, because the screen says so, that the members of the pact will see it. |
| Proof photographs | Express consent, twice over: the operating system's camera permission, after the app has explained why it wants it, and then your choice to submit that particular photograph. |
| Push notifications and push token | Express opt-in. The app explains what the notifications are for before asking, and you can withdraw at any time in Settings. |
| Reports you make | You choose to report, having been shown what the report is for. |
| Keeping the service secure, applying free-plan limits, and preventing abuse | Implied consent, for a purpose a reasonable person would consider appropriate: a shared social app has to be able to defend itself and its users. |
You can withdraw your consent at any time, subject to legal and contractual restrictions and on reasonable notice. In practice: turn off notifications, revoke the camera permission, leave a pact, or delete your account (section 15). The consequence of withdrawing is that the feature concerned stops working. Because Oathly cannot operate without an account, withdrawing consent to hold your account means deleting it.
One limit we cannot get around: withdrawing consent does not remove what you already showed to other people. Deleting your account removes your rows and your photographs from our systems, but a person who already saw a photograph has already seen it.
13. Who else is involved
We keep the list short on purpose. Each of these processes information for us, under contract, and is not free to use it for its own purposes:
- Our hosting and database provider, which runs the database, the authentication system, and the file storage where proof photographs live. It holds essentially everything described in section 4. It also sends the sign-in code email.
- OneSignal, our push notification provider, which delivers notifications caused by other people to your device. It receives a push token tied to your Oathly account id and the message text. OneSignal hands the message to Apple's or Google's push system for final delivery to your phone.
- Our subscription-management provider, as described in section 10.
- Layers, our growth measurement provider, added in September 2026. It receives its own automatic events, such as the app being opened, together with a random identifier the app generates for the install, your device type and your operating system version. It never receives your email address, your display name, the title of a pact, the wording of a stake, a note, or a check-in photograph. It is not used to build a profile of you, and it is not used to track you across other companies' apps or websites. The app does not show you an App Tracking Transparency prompt and does not read the advertising identifier on your phone.
- Apple and Google, as the app stores and payment processors, and as the operators of the push systems that deliver notifications to their own devices.
Beyond those, we may disclose personal information where the law requires it (a court order, a lawful demand from a public authority) or where it is necessary to protect someone from serious harm, or to establish or defend a legal claim. If a lawful demand is broader than it needs to be, our practice is to say so and to give only what is required.
If our business or a part of it were ever sold or reorganized, information could be transferred as part of that, and the recipient would be bound by this policy or one materially the same. We would say so here first.
Handing personal information to one of these organizations to process for us is a transfer for processing, not a disclosure to a new owner of it. Under PIPEDA's accountability principle the information stays our responsibility while they hold it.
We do not sell personal information, and we do not share it for advertising or marketing by anyone.
14. How long we keep things
| What | How long |
|---|---|
| Proof photographs | Intended 90 days from upload, then the image deleted and the check-in record kept. The deletion job is written and is not yet running; until it is, photographs remain until you delete your account. |
| Your account, profile, pacts, check-in records, forfeits and IOUs | Until you delete your account. This is a record shared with other people, so we do not expire it while you are still using the app. |
| Push tokens | Held by OneSignal, not by us. They are removed when you sign out, turn notifications off, or delete your account. OneSignal also removes a token if it becomes invalid. |
| Reports | Until you delete your account, or a person reviewing them deletes the row. There is no automatic 90-day purge. |
| Blocks | Until you remove the block, or delete your account. Removing a block does not restore a membership that already ended. See section 6. |
| Subscription state held by our subscription-management provider, against your Oathly account id | For as long as the entitlement needs to be restorable, then in line with that provider's own retention policy. |
| The yes/no Pro flag we store ourselves | Until the next entitlement change updates it, or until you delete your account, it lives on your account row and is removed with everything else in section 15. |
| Server logs | At most 7 days, the fixed maximum of the platform we use, not a setting of ours. |
The 90-day photograph limit is the cutoff the deletion job will apply once a schedule is installed. Until that schedule exists, the cutoff is configuration, not a running process.
15. Deleting your account
There is a Delete account button in the app's Settings. It is not a request form and it does not email us. It deletes the account. You are asked to confirm twice, because it cannot be undone.
When you delete your account we remove: your profile and display name, your sign-in credentials, every photograph you uploaded, your check-ins and notes, your approvals, your memberships of pacts, your forfeits, your IOUs, your reports, your blocks, and your push tokens.
Two consequences worth knowing before you press it.
First, your IOUs disappear from your friends' ledgers as well as your own, because each one is a record about both of you. Anything genuinely owed is a matter between you and them, outside the app.
Second, deleting your account does not cancel a paid subscription. Only your Apple or Google store account can do that. Cancel it there first, or you will keep being charged.
You can leave an individual pact at any time without deleting your whole account. See section 6 for exactly what that does and does not remove. There is no way today to delete a single check-in on its own; the only way to remove one is to delete the whole account.
Can't get into the app to press the button? Use our web deletion-request page, or email adrian@midknightltd.com from the address you signed up with, with the subject “Delete my Oathly account”. We handle a request made this way the same as any other, within 30 days, as section 18 commits to.
16. Sending information outside Canada
Some of the organizations we rely on operate internationally, and processing takes place in the United States and in other countries where our service providers operate. That includes where your proof photographs are stored.
PIPEDA does not forbid sending information to other countries. Unlike some other privacy laws, it has no list of approved countries and no standard transfer contract. Its rule is the accountability principle: we stay responsible for your information after we hand it to a provider, wherever that provider processes it, and we must use contracts or other measures to give it protection comparable to the protection it has with us.
You should know that while information is in another country it may be accessible to the courts, law enforcement and national security authorities of that country under that country's law.
17. Security, and what we do if there is a breach
- Everything travels encrypted between the app and our servers, and is encrypted at rest by our hosting provider.
- Access is enforced at the database, by row-level security rules, not merely hidden in the app. The server is what decides you may read a pact, and it decides it by checking that you are a member of it and that you are not blocked with the person whose row you are reading. A modified copy of the app cannot read someone else's pacts.
- Proof photographs are in a private bucket with no public URL, reachable only through links that expire.
- Secret keys are never in the app. The keys that could bypass those rules exist only on the server.
- We keep little that we do not need. Photographs, the most sensitive thing here, are intended to be deleted 90 days after upload once the deletion job is scheduled; until then they remain with the check-in.
No system is perfectly secure, and we will not pretend otherwise. PIPEDA requires us to keep records of breaches of security safeguards, to report a breach to the Office of the Privacy Commissioner of Canada where it creates a real risk of significant harm, and to notify affected individuals in that case. We will do so without unreasonable delay, and we will tell you plainly what happened and what you should do.
18. Your rights, and how to challenge us
Under PIPEDA you have the right to:
- Access the personal information we hold about you, and be told how it has been used and to whom it has been disclosed. Write to us and we will respond within 30 days, or tell you why we need an extension the Act allows.
- Correct information that is inaccurate or incomplete. Your display name you can change yourself, in the app.
- Withdraw consent, as described in section 12.
- Challenge our compliance with this policy or with PIPEDA. Email our Privacy Officer. We will investigate every complaint, and if it is justified we will fix the problem and tell you what we changed.
To protect you, we have to be satisfied that a request is really from you before we act on it, so we will ask you to write from the email address on the account.
Being honest about what the law gives you: PIPEDA gives rights of access, correction and challenging compliance. It does not give a general statutory right to erasure, portability, restriction or objection of the kind some other laws do. We nonetheless offer deletion, in the app and on request, as our practice, and Apple requires it of any app with accounts. We would rather tell you the difference than let you believe you are relying on a statutory right you do not have here.
If you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada: priv.gc.ca, 1-800-282-1376. Nova Scotia's provincial commissioner has no jurisdiction over a private company's commercial activities, so the federal office is the right one.
19. Children
Oathly is not directed at children and is intended for people aged 13 or over. It is rated accordingly. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 is using the app, tell us at support@midknightltd.com and we will delete the account and its content. Because the app shows user-created photographs to other users, we treat this as a safety matter and act quickly.
If you are between 13 and the age of majority where you live, please read this policy with a parent or guardian, and think carefully about what you photograph and who you agree a pact with.
20. Changes to this policy
We may change this policy when the app changes or the law does. The “last updated” date at the top always tells you when it last changed.
If a change is material (if we begin collecting something new, use your information for a genuinely new purpose, add a service provider that holds your content, or change how long we keep photographs) we will say so prominently at the top of this page, and in the app, before the change takes effect, and where PIPEDA requires fresh consent for a new purpose we will ask for it rather than assume it.
21. Contact
Midknight Entertainment Ltd, Province of Nova Scotia, Canada.
Privacy Officer: support@midknightltd.com
For anything in this policy, a request about your information, a complaint, or to report content or a safety concern, use that address. We answer access and deletion requests within 30 days.